Call Us: 0207 998 6990

Email: info@tendercare4you.co.uk

WHAT WE DO:

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• Personal care (P/C)
• Housework (domestic)
• Shopping
• Escorting to and from appointments
• Assisting with administering medication
• Medication and Benefit Collection
• Meal preparation/assistance with cooking
• Help with getting in and out of bed (moving and handling)
• Clear, simple communication (without jargon)
• Treat each person as an individual
• Treat each person with dignity and respect at all times
• Adhering to your Care Plan/Support Plan and Reviews
• Monitor Vulnerable Adults under the Safeguarding Vulnerable Adults Policy (SVA) to minimize the risk of abuse to Service users and staff.

 

Advice on Health and Safety:

• Such as how to prevent falls
• Security
• Disability equipment
 

WHAT WE DON’T DO:

• We will not breach confidentiality to those who don’t need to know
• Handyman service
• Electrical repairs
• Plumbing Gardening
• Window Cleaning

 

 

 

Complaints and suggestions;

If you think we’ve got it wrong, you have a right to lodge a complaint through our complaints procedure and your complaint/complaints will be dealt with promptly.  We will welcome your suggestions to improve where we may have failed.

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